Animated example of an email referral. Priya Nair's 7:02pm email with three attachments is read, a structured referral record for Jordan M. builds line by line, a behaviours of concern flag pauses it for the intake lead, and a reply is sent. Replied in 2 min 41 s.
Hi team, please find attached a referral for Jordan. Happy to chat if you have capacity.
A referral lands with three attachments at 4:55pm. Someone opens it tomorrow, reads the PDFs, types it into your system and writes back. By then, another provider may already have replied.
Every email, form, call and text about a person, in one place, wherever it arrived.
Set your service areas, supports, capacity and templates once. Connect your inbox, form and phone line, usually in under an hour.
Nell replies in minutes, reads every document, checks funding, records consent and hands anything sensitive to a person.
The agreement is signed, the first meeting is booked, the referrer is updated and everything is written back to your system.
Nell does more than answer. See what happens next.
