Bluegum Lane CareEasy Read agreement
Your agreement with Bluegum Lane Care
- We help you go out in your community, 2 days a week.
- Aisha is your support worker.
- You can change your mind. Just tell us.
- Not happy? Tell us. We will listen.
Now in early accessPaperwork
Nell gives the collection notice, records consent, chases every document and gets your service agreement signed, with an Easy Read version for anyone who needs it.
Animated example of onboarding paperwork for Jordan M. A checklist ticks off consent and documents while the service agreement assembles, switches to an Easy Read version and is signed by Jordan M. and Karen M. (nominee) at 2:12pm.
Jordan M. · Before the first shift
0 of 6
- Collection notice given
- Consent to collect and share recorded
- Plan pages
- Risk assessment
- Emergency contacts
- Nominee papers
Service agreementStandardEasy Read
Service agreement · Bluegum Lane Care and Jordan M.
1Your supports
2Our rates
3Cancellations
4Ending the agreement
5Feedback and complaints
Jordan M.
Signed by Jordan M. and Karen M. (nominee) · 2:12pm
Referrals arrive from
Plan pages that never arrive. A nominee who means to sign. An agreement nobody can follow. Nell chases every piece, politely and persistently, so nothing sits waiting on your desk.
Plan pages · Jordan M.
- Day 1 · Secure link sentSent
- Day 2 · Reminder by SMS
- Day 3 · Called Karen
- Day 3 · Plan pages
A collection notice at first contact on every channel, with consent to collect and share information recorded against each person.
Easy Read versions and interpreter bridging are part of the Accessibility pack, included on Max and Enterprise and available as an add-on on Standard.
Working with Kinfold
Kinfold takes the chasing off your desk, so your team can spend the day with the people you support.
Before the referral
Set your service areas, supports, capacity and templates once. Connect your inbox, form and phone line, usually in under an hour.
While it's live
Nell replies in minutes, reads every document, checks funding, records consent and hands anything sensitive to a person.
By the first shift
The agreement is signed, the first meeting is booked, the referrer is updated and everything is written back to your system.
Nell does more than answer. See what happens next.
Something else on your mind? or book a demo.
