
A GP referral is valid for 12 months from the first visit unless the GP says otherwise. A referral from another specialist lasts 3 months. Nell checks every one and asks the GP for a new referral when it's needed.
- GP referralValid
- Specialist referralOlder than 3 months
- New referralRequested from GP
Registration, history forms and consent sent by SMS or email, chased until complete and filed ready for the visit.
- RegistrationComplete
- History formComplete
- ConsentReminder sent
Patients know where they stand, cancellations go to the right people first, and GPs are kept in the loop.
- PatientTold where they stand
- CancellationOffered first
- GPUpdated
months
how long a GP referral lasts, from the first specialist visit, unless stated otherwise
months
how long a specialist-to-specialist referral lasts
0
clinical triage decisions made by Nell. She routes and flags; your clinicians decide
I've watched good people go to whoever replied first. With Kinfold, the best provider can also be the fastest.




