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Now in early accessMatch

Nell checks who you actually have, proposes the best fit with reasons, books the meet-and-greet and follows up until they start.
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Animated example of worker matching. Three workers are compared against the roster, Aisha K. is proposed as the best fit with reasons, the team approves, a Thursday 10am meet-and-greet is booked and Karen is sent an SMS. The first shift is booked for Monday 9am.

Roster · this week Ipswich
MonTueWedThuFriSatSun
Morning10amM&G
Afternoon
Booked Free Jordan's days
Meet-and-greet · Jordan M. with Aisha K. · Thursday 10am
  1. Meet-and-greet
  2. First shift booked, Monday 9am
  3. Check-in after the first shift
AK
Aisha K.
6 km away · Has a car · Free Tue and Thu · Community access trained
Best fit
Closest, free on Jordan's days, and has a car for community access.
ApproveOther options
TB
Tom B.
22 km away · Free Wed
MF
Mele F.
9 km away · Free Tue
SMS to Karen
Hi Karen, it's Sam from Bluegum Lane Care. Aisha will meet you and Jordan on Thursday at 10am. Reply YES to confirm.
YESKaren · just now
Meet your worker
Referrals arrive from
  • Support coordinators
  • Local area coordinators
  • Hospital discharge planners
  • Plan managers
  • My Aged Care
  • GPs
  • Families and carers
  • Specialists
  • Case managers
  • Self-referrals

Some referrals are accepted without a worker to match, then stall for weeks. Nell checks capacity before anyone says yes, and keeps going until the first shift happens.

Connects to your rostering system, or asks your team for a one-tap capacity check each week.

Worker matching is the "Match: worker matching" add-on for Team plans, included in Enterprise. Booking, follow-up and waitlists are in every paid plan.

Capacity this week
Aisha K.
Tue, Thu
Tom B.
Wed
Mele F.
Tue

Whatever your first step is, Nell books it and confirms it.

Bluegum Lane CareMeet-and-greet

Booked · Meet-and-greet

Who:
Jordan M. and Karen M., with Aisha K.
When:
Thursday 10am
Where:
Jordan's home, Ipswich
Confirmed:
Karen replied YES
Working with Kinfold

Kinfold takes the chasing off your desk, so your team can spend the day with the people you support.
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Before the referral

Set your service areas, supports, capacity and templates once. Connect your inbox, form and phone line, usually in under an hour.

While it's live

Nell replies in minutes, reads every document, checks funding, records consent and hands anything sensitive to a person.

By the first shift

The agreement is signed, the first meeting is booked, the referrer is updated and everything is written back to your system.

Nell does more than answer. See what happens next.

Something else on your mind? or book a demo.

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